This page is used to inform you, as a website visitor and user, regarding our policies regarding the collection, use, and disclosure of personal information if you decide to use our service, neurovizr.com, or related websites.

If you choose to use our Service, then you agree to the collection and use of information about this policy. The personal information that we collect is used to provide and improve the service. We will not use or share your information with anyone except as described in this privacy policy.

The terms used in this privacy policy have the same meanings as in our Terms and Conditions, accessible here: www.neurovizr.com/termsconditions/ unless otherwise defined in this privacy policy.

Personally Identifiable Information Collection and Use

When placing an order or registering for an account, we require you to provide us with personally identifiable information, such as your name, email, phone number, and postal and shipping address. The information we collect will be used to identify and contact or ship you a product. Your data can also be used internally to provide a better experience while using our Service. During the registration process, our website will give notice on collecting information.

While using our service, you will be offered the option of joining our mailing list. If you decide to join our mailing list, from time to time, we will send you promotional material or relevant product-related information. In this case, your information may be shared with thirdparty service providers that may interest you. Every email sent to you gives you the option of opting out of the mailing list with a simple click.

We do not sell any personally identifiable information, and we do not conduct any profiling or categorization of personal information in a way
that leads to unfair, unethical, or discriminatory practices.

Log Data

When you visit our Service, we collect non-personally identifiable information your browser sends us called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, operating system, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, your geographic location and other statistics. We collect this data for statistical, site, and server diagnosis and marketing purposes. For the same purposes, the Company uses “cookies”.

Cookies

Cookies are small text files stored on your computer’s hard drive. Our website uses these “cookies” to collect information and improve our service. You can either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

GDRP Privacy note

If you are a European Union (“EU”) citizen or are located in the EU territory, you are given the option to accept or decline the placement of cookies on your device; if you choose neither option, the Company assumes you are giving consent to access your information.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services, such as payment gateway; or
To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information if you have provided your consent to do so, or you have made it public, or for archival, historical, or statistical purposes, or due to legal obligations arising from international, State, or local laws. However, they are obligated not to disclose or use the information for any other purpose. When you purchase one of our products offered in our Service, Lucid Studios will grant access only to the necessary information to process such payment to the gateway provider and with appropriate safeguards. We do not store that information in any form.

As part of our third-party service providers, Company uses:

WordPress – lease see how WordPress uses data when you use our sites or apps at https://wordpress.com/tos/
WooCommerce – please see how WooCommerce uses data when you use our sites or apps at https://automattic.com/privacy/
Zendesk – please see how Zendesk uses data when you use our sites or apps at https://www.zendesk.co.uk/company/agreements-andterms/ privacy-notice/
Brevo -please see how Stripe uses data when you use our sites or apps at https://www.brevo.com/legal/privacypolicy/
Google Analytics – please see how Google uses data when you use our sites or apps https://policies.google.com/privacy?hl=en-US
Stripe – please see how Stripe uses data when you use our sites or apps at https://stripe.com/privacy
PayPal – please see how PayPal uses data when you use our sites or apps at https://www.paypal.com/myaccount/privacy/privacyhub.

Security

We value your trust in providing us with your personal information. Thus, we strive to use commercially acceptable means of protecting it, such as encryption. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

The company does not control the acts of its website’s visitors. In the event you encounter an unscrupulous visitor using or collecting information improperly, please get in touch with us at customer@neurovizr.com

The company collaborates with law enforcement agencies internationally in case of security breaches and illegal activities related to our website, servers, and databases. It reserves the right to release personal information when a visitor is in or suspected of violating our terms of service, agreements, laws, and regulations, even without a subpoena or court order.

Similarly, the Company encourages all third parties involved to adhere to this Privacy policy and to handle personal and non-personal information responsibly. However, the Company can not ensure proper conduct from such parties. In case you encounter a third party associated with the Company, or who claims association with the Company, who is improperly collecting, please get in touch with us at customer@neurovizr.com

Users’ Rights

The company will retain your data for a period of time sufficient to comply with the difficulties of local laws (for tax, accounting, and other legal requirements), with our products’ warranties as per our Terms and Conditions, and for as long as you hold an account with us or are subscribed to our newsletter. When we have no ongoing legitimate business need to process your personal data, we will delete or anonymize it as soon as possible.

You can access, copy, rectify, restrict, or delete your information by applicable laws. You can also withdraw the consent to the use of your information. Suppose you’re in the European Union and think the Company is not complying with the applicable privacy and data collection and protection laws. In that case, you can file a complaint with us or the respective authority. The company reserves the right to keep any residual information, which may or may not include personal details, remaining within our databases, access logs, shipping documents, and other records.

While in most cases, we will be happy to change or erase the personal data you request, we will not accommodate a request to change nor erase information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. In such instances, we will inform the user about the legal obligations that prevent us from fulfilling the request.

For any claims or concerns regarding your personal or non-identifiable information, please communicate with us at customer@neurovizr.com

Links to Other Sites

Our Service may contain links to other sites. You will be directed to that site if you click on a third-party link. Note that we do not operate these external sites. Therefore, we strongly advise you to review the privacy policies of these websites. We have no control over and assume no responsibility for any third-party sites or services’ content, privacy policies, or practices.

Children’s Privacy

Our Services only address people under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we discover that a child under 16 has provided us with personal information without parental consent, we immediately delete this from our servers. If you are a parent or guardian and know that your child has provided us with personal information, please get in touch with us at customer@neurovizr.com so we can take necessary action.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any inquiries about our Privacy Policy or to report a violation of our privacy policy, please get in touch with us at customer@neurovizr.com

*NeuroVizr™ is not intended to diagnose, cure, or prevent specific diseases or medical conditions. Company websites are for education and information purposes only and are not intended as medical advice. For treating any serious medical condition, professional medical attention should be sought.