Terms & Conditions

1. Terms & Conditions Last Modified:

Feb 06, 2025

1. Legal Name of the Entity

The Device and all related services are provided by Vizr Technology OÜ (“NeuroVizr,” the “Company,” “Us,” or “We”), a company registered in the Republic of Estonia.

2. Introduction

Welcome to neurovizr.com (the “Website”) and the NeuroVizr mobile application (the “App”). These Terms & Conditions (the “Conditions”) govern the purchase of our wearable light & sound device (the “Device”) and any related hardware or accessories. By purchasing a Device and/or using related services, you agree to these Conditions. If you do not agree, do not purchase the Device or use related services.

3. Device Description

1. Device: The NeuroVizr® is a home-use, personal wearable device sold “over-the-counter” and not a medical device. It is worn similarly to a standard Virtual Reality (VR) headset and has a plate with nine (9) cool-blue/white LED diodes situated directly in front of the user’s eyes.
2. Purpose: The Device is intended for mental well-being and mindfulness enhancement, offering synchronized light & sound content for sensory brain enrichment.

4. Purchasing and Availability

1. Device Purchase: To buy a NeuroVizr® Device, visit our Website. The availability of Devices is subject to change. By clicking the “Place Order” button, you make a binding offer to purchase the Device.
2. Acceptance: After payment is received, We will confirm acceptance via email. We reserve the right to decline or cancel an order for any reason. 

5. Pricing, Taxes, and Payment

1. Prices: All prices are listed on the Website. We reserve the right to change prices at any time, but any price changes will not affect orders already placed.
2. Taxes: Depending on your shipping address, you may be responsible for applicable taxes, customs, or duties.
3. Payment Methods: We use a secure, third-party payment processor to handle payment details. By providing payment information, you represent that you are authorized to use such payment method.

6. Shipment and Delivery

We currently ship worldwide. Shipping times and costs may vary by region. International orders may be subject to customs fees or import duties, which are the buyer’s responsibility. All shipping estimates are approximate and subject to carrier and customs delays.

7. Right of Withdrawal and Refunds

1. No Withdrawal for Immediately Performed Services: By using our Services (including any digital content provided), you agree that they are “immediately performed services on the electronic platform,” and you shall not have the right to withdraw once performance has started.
2. Refund Requests: Refund requests for purchases made through the Website or the Google Play Store may be considered at our discretion if submitted within 30 days of the contract conclusion. For more details, refer to our Refund Policy (link)
3. 3. App Store Purchases: The general terms and conditions of the Apple App Store and Google Play Store apply to purchases made through those platforms.

8. Disclaimers and Limitations of Liability

1. No Medical Advice: The Device is not a medical device. NeuroVizr does not provide medical or therapeutic advice. For any medical concerns, consult a qualified healthcare professional.
2. Liability: The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the purchase or use of the Device. Where some jurisdictions do not allow such limitations, our liability is limited to the maximum extent permitted by law.

9. Intellectual Property

All trademarks, service marks, and trade names associated with the Device, including “NeuroVizr® ,” are the property of the Company. No license or right to use these marks is granted except as expressly provided in writing.

10. Changes to These Terms & Conditions

We reserve the right to modify these Conditions at any time. Updates will be posted on the Website with a new “Last Modified” date. You should review the latest version prior to purchasing a Device.

11. Governing Law and Jurisdiction

These Terms & Conditions and any disputes arising out of or relating to them shall be governed by the laws of the Republic of Estonia. Any such disputes shall be subject to the exclusive jurisdiction of the courts of Estonia.

12. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us at: Email: customer@neurovizr.com