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Privacy Policy

This page informs you, as a website visitor and user, about our policies regarding the collection, use, and disclosure of personal information if you decide to use our service, neurovizr.com, or related websites.

By using our Service, you agree to the collection and use of information as outlined in this policy. The personal information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible here: www.neurovizr.com/termsconditions/, unless otherwise defined in this Privacy Policy.

Information We Collect

We collect information about you to provide the most efficient and enhanced personalized service. We request and collect certain information automatically.

Information Provided Voluntarily

Personal Information: You may be asked to provide personal information, including your name, address, email address, and phone number, when you sign up for newsletters, respond to a survey, register for a class, or purchase a product or service. We only request the personal information required to fulfill our obligations to you and comply with any legal obligations.
Order & Billing Information: If you place an order through our Website, we track information about the products and services you purchase. At checkout, you will be required to provide additional information for processing your payment, such as debit or credit card information, billing address, and other related details. This information is processed by third-party vendors, such as payment processors, and we make an effort not to capture or retain this information ourselves.

Information Collected Automatically

Activity Info (Log Data): We collect information based on your use of the Website, including IP addresses, operating systems, browser types, device types, URLs, access dates and times, website pages you visit, referring website information, advertising identifiers, carrier and country location, hardware and processor information, network type, and other related data.
Use of Cookies: Our website uses cookies to collect information and improve our service. Cookies can store user preferences and other information to enhance your experience on our website. Cookies may include session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them). Most web browsers allow you to delete existing cookies or set browser options to refuse cookies. Refusing cookies may interfere with your ability to use the Website.

Third-Party Analytics

We use third-party analytics services, such as Google Analytics, to evaluate and aggregate visitor data. These services help us understand how visitors use the Website and provide general geographic location data. These analytics providers use cookies and other technologies to help analyze and provide us with data. By using our Website, you consent to the collection and review of data by these analytics providers. For more information on Google Analytics and how to opt out, please visit https://www.google.com/analytics.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal information only if you have provided your consent, made it public, or for archival, historical, or statistical purposes, or due to legal obligations. They are obligated not to disclose or use the information for any other purpose. When you purchase one of our products, neuroVIZR will grant access only to the necessary information to process such payment to the gateway provider with appropriate safeguards. We do not store that information in any form.

Our third-party service providers include:
– WordPress: https://wordpress.com/tos/
– WooCommerce: https://automattic.com/privacy/
– Zendesk: https://www.zendesk.co.uk/company/agreements-and-terms/privacy-notice/
– Brevo: https://www.brevo.com/legal/privacy-policy/
– Google Analytics: https://policies.google.com/privacy?hl=en-US
– Stripe: https://stripe.com/privacy
– PayPal: https://www.paypal.com/myaccount/privacy/privacyhub
– Klaviyo: https://www.klaviyo.com/legal/privacy-policy
– GoHighLevel: https://www.gohighlevel.com/privacy-policy
– Impact.com: https://impact.com/privacy-policy/
-Meta: https://www.facebook.com/privacy/explanation

Security

We value your trust in providing us with your personal information and strive to use commercially acceptable means of protecting it, such as encryption. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

The company collaborates with law enforcement agencies internationally in case of security breaches and illegal activities related to our website, servers, and databases. It reserves the right to release personal information when a visitor is in or suspected of violating our terms of service, agreements, laws, and regulations, even without a subpoena or court order.

Your Rights Under GDPR

If you are a resident of the European Union (EU) or are located within the EU, you are entitled to certain rights under the General Data Protection Regulation (GDPR). These rights include:

1. Right to Access: You have the right to request access to your personal data that we hold and receive a copy of it.
2. Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
3. Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
5. Right to Data Portability: You have the right to request the transfer of your personal data to another organization or directly to you, under certain conditions.
6. Right to Object: You have the right to object to the processing of your personal data, under certain conditions.
7. Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at customer@neurovizr.com with your request. We will respond to your request within one month.

Legal Basis for Processing Personal Data

We process personal data based on one or more of the following legal bases:
Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
Legal Obligation: The processing is necessary for us to comply with the law (not including contractual obligations).
Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to use your personal data, we will remove it from our systems and records or take steps to anonymize it so that you can no longer be identified from it.

Transfers of Personal Data

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

Children’s Privacy

Our Services only address people under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we discover that a child under 18 has provided us with personal information without parental consent, we immediately delete this from our servers. If you are a parent or guardian and know that your child has provided us with personal information, please contact us at customer@neurovizr.com so we can take necessary action.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any inquiries about our Privacy Policy or to report a violation of our Privacy Policy, please contact us at customer@neurovizr.com.

neuroVIZR is not intended to diagnose, cure, or prevent specific diseases or medical conditions. Company websites are for education and information purposes only and are not intended as medical advice. For treating any serious medical condition, professional medical attention should be sought.

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